1. About this Privacy Policy
This Privacy Policy explains how Adisoft Gaming Co., Ltd. (“Adisoft”, “we”, “us”, or “our”) processes information in connection with Zoooo: Paw & Link Puzzle (the “Game”), including gameplay, account features, advertising, analytics, purchases, support, and privacy requests.
This game-specific policy supplements Adisoft’s company-wide Privacy Policy.
2. Services used by the Game
The Game uses service providers that support gameplay, accounts, analytics, advertising, purchases, and customer support. These providers may include:
Firebase Authentication Firebase Analytics Unity LevelPlay Google AdMob Unity Ads Apple App Store Google Play Game backend services
The services that process information depend on the platform, region, features used, consent choices, and the configuration of the released version of the Game.
3. Information we may process
| System | Information | When applicable |
|---|---|---|
| Backend | Player ID, authentication/session information, progress, owned skins, currencies, transaction receipts, and reward records. | When the Game communicates with backend services. |
| Firebase Authentication | Email address or Google provider ID, IP address, and user agent. | Only when account linking or the relevant sign-in method is used. |
| Firebase Analytics | Pseudonymous player ID, app/device information, session data, and gameplay/app events. | When analytics is enabled and permitted under applicable consent/settings. |
| LevelPlay / advertising partners | Advertising ID, device information, IP address, approximate location, ad impressions, and ad interactions. | When advertising is enabled and subject to privacy, age, consent, and platform settings. |
| App Store / Google Play purchases | Product, transaction, receipt or purchase token, and entitlement information. | When IAP is enabled and used. The Game does not receive full payment-card details. |
| Local storage | Settings, cached progress, and language preference. | Stored on the device when required for gameplay/preferences. |
| Support / deletion requests | Email address and details of the request, plus player/account identifiers if supplied. | When you contact support or exercise privacy rights. |
4. Why we use information
Depending on the purpose and applicable law, we may rely on:
- Contract — to provide the Game, authentication, progress, purchased content, and requested features.
- Consent — where required for analytics, advertising, optional account linking, or similar processing.
- Legitimate interests — for security, anti-abuse, diagnostics, service reliability, and improvement where permitted.
- Legal obligation — for tax, accounting, consumer protection, legal claims, or lawful requests from authorities.
5. Advertising and rewarded ads
The Game may use LevelPlay with mediated advertising partners such as AdMob and Unity Ads when advertising is enabled. These services may process device, network, advertising, impression, and interaction information.
Rewarded advertisements are optional when offered. The displayed in-game reward is granted after the required rewarded-ad flow is successfully completed.
Where required, the Game asks for advertising consent before initializing advertising services. Choosing not to consent does not prevent the Game from requesting ads, but the ads may be less personalized. You can review or change available consent choices through Settings → Privacy Choices when that option is required in your region. On Apple devices, tracking permission can also be managed in the device settings.
We do not sell personal information for money. Certain advertising disclosures may be considered “sharing” or “targeted advertising” under some privacy laws; applicable controls are provided through the consent and privacy-choice flow.
6. Purchases and virtual currency
In-app purchases, when enabled, are processed by the Apple App Store or Google Play. We may receive product, transaction, receipt/purchase-token, and entitlement information, but we do not receive your full payment-card details.
Virtual currency, virtual items, food, hints, skins, rewards, and other digital content have no cash value and are not redeemable for real-world money except where required by law.
7. Sharing and service providers
We may share or make information available to service providers that help operate the Game, including backend/hosting providers, Firebase services, advertising or mediation partners when enabled, platform stores, and support/security providers.
We may also disclose information when required by law or when reasonably necessary to protect users, the Game, our services, or our legal rights.
8. Retention
We keep information only for as long as reasonably necessary for the purpose for which it was collected, to provide the Game, maintain security, resolve disputes, keep required business records, or comply with legal obligations.
9. Your privacy rights and account deletion
Depending on your location and applicable law, including Thailand’s Personal Data Protection Act (PDPA), you may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent.
To delete your Zoooo account and associated game data, follow the instructions on our Delete Account page.
For access, correction, deletion, restriction, or consent requests, submit Adisoft’s Data Subject Access Request (DSAR). If you cannot use Google Forms, email privacy@adisoft.io.
10. Children and age-related protections
The Game is not directed to children under 13. A parent or legal guardian should supervise use by anyone who has not reached the minimum age required to consent to digital services in their country.
We do not knowingly collect personal information from children in violation of applicable law. If you believe a child provided personal information without the required authorization, contact us so we can review and delete it where required.
11. Security
We use reasonable technical and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No service can guarantee absolute security.
12. Changes to this Privacy Policy
We may update this Privacy Policy when the Game, service providers, data practices, or legal requirements change. We will update the “Last updated” date and provide additional notice where required.
13. Contact
Adisoft Gaming Co., Ltd.
Privacy inquiries: privacy@adisoft.io
General inquiries: info@adisoft.io
9 Ramintra 5 Yak 15, Ram Intra Road,
Khwaeng Anusawari, Khet Bang Khen,
Bangkok 10220, Thailand